Shipping Policy
Shipping Policy
At SCULPD™, we do everything we can to deliver your products as quickly as possible with full transparency.
Delivery Areas
We currently deliver to the following:
United Kingdom (England, Scotland, Wales, Northern Ireland).
Shipping Costs
Shipping is free on all orders, with no minimum spend. No additional delivery charges will be applied at checkout.
Processing Time
Orders are typically processed and dispatched within 1 to 3 working days of payment confirmation. Once your order has been handed to the delivery provider, you will receive a confirmation email with tracking information.
Delivery Times
Estimated delivery time is 5 to 8 working days from dispatch. These timeframes are estimates and may vary depending on:
Your location within the UK. The delivery provider. Peak periods (bank holidays, promotional events).
Delivery Providers
Deliveries are handled by providers selected for their reliability. The specific provider may vary depending on destination and logistical requirements.
Order Tracking
Once your order has been dispatched, you will receive a tracking number by email, allowing you to follow the status of your parcel at any time.
Delivery Delays
SCULPD is not liable for delivery delays caused by:
The delivery provider. Exceptional circumstances (strikes, adverse weather, force majeure).
If your order has not arrived within 30 working days of the order confirmation, you are entitled to request a redelivery or a full refund. In the event of an unusual delay, please contact our customer service team at contact@mysculpd.com.
Missing or Damaged Parcels
If your parcel has not arrived, arrives damaged or is incomplete, please contact our customer service team within 14 days of the expected delivery date, including photographs where applicable.
Customs and Taxes
All orders shipped within the United Kingdom are free from additional customs duties or taxes.
Contact
For any questions about shipping, our customer service team is here to help: contact@mysculpd.com